Monthly stats – March 2026

Appointments booked 118 Pre-booked appointments attended 98 Drop-ins seen 45 Total appointments seen (inc. drop in) 143 Number of slots available 199 Nett Clients 97 Refugees (in nett clients) 33 Housing Referrals/Housing Advice 144 Other (mental health, letters to GPs, free food lists, services in other boroughs, letters to MP) 23 Immigration 13 Welfare Benefits … Read more

Monthly stats – February 2026

Appointments booked 112 Pre-booked appointments attended 82 Drop-ins seen 52 Total appointments seen (inc. drop in) 134 Number of slots available 201 Nett Clients 105 Refugees (in nett clients) 32 Housing Referrals/Housing Advice 163 Other (mental health, letters to GPs, free food lists, services in other boroughs, letters to MP) 34 Immigration 8 Welfare Benefits … Read more

Case study – February 2026

I took a call during our homeless slot – 10am to 11am on Friday mornings – from a man who wanted accommodation for both himself and his wife. I advised that usually Manna helps single people – our providers seldom have vacancies for couples. I learned that his wife was pregnant and the Council had … Read more

Monthly stats – January 2026

Appointments booked 100 Pre-booked appointments attended 77 Drop-ins seen 21 Total appointments seen (inc. drop in) 133 Other (mental health, letters to GPs, free food lists, services in other boroughs, letters to MP) 16 Immigration 8 Welfare Benefits (including HB/CTA) 7 Referrals made for Housing Placements 56 Housing Placements 7 Income Maximisation 18 Current housing … Read more

Case study – January 2026

A small proportion of the clients who attend Manna do not have regularized stay in the country. People who have overstayed or otherwise do not have a legitimate status in this country, will usually not be able to access benefits or social housing. Most councils have an NRPF team (No Recourse To Public Funds) but … Read more

Case study – December 2025

Last year, I wrote about a client whom I named Ngor, a respectful, delightful person who made misguided and dangerous decisions at times – her issues were complex.  One day, towards the end of a Housing appointment, she handed me some letters from Bailiffs. It transpired that she had been stopped on London transport and … Read more

Christmas fundraising campaign poster 2025

Please download our Christmas fundraising campaign poster If you can distribute this poster as widely as possible this will be a great help to us and help us in attaining and maybe even surpassing our £48,000 target. Many thanks!